Shipping policy

Shipping Policy – Hound Paaw

At Hound Paaw, we are committed to delivering your order quickly, safely, and with complete transparency. Our goal is to make sure your shopping experience is smooth from the moment you place your order until it arrives at your door.

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Processing Time

• Orders are processed within 1–3 business days after payment confirmation
• Orders are not processed on weekends or public holidays
• Processing times may be extended during high demand periods
• Once processed, orders are prepared for shipment immediately

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Shipping Time

• Estimated delivery time is 5–10 business days within the United States
• Delivery times may vary depending on location and shipping conditions
• Occasional delays may occur due to external factors beyond our control

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Shipping Cost

• Free shipping is available on all orders for a limited time
• No hidden fees or additional charges at checkout
• The price shown is the final price you pay

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Order Tracking

• A tracking number will be sent via email once your order is shipped
• You can track your order at any time using the provided link
• Tracking updates may take 24–72 hours to appear

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Shipping Delays

• Delays may occur due to high order volume, carrier issues, or weather conditions
• Incorrect or incomplete shipping details may also cause delays
• Our team will assist you as quickly as possible if any issue occurs

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Incorrect or Incomplete Address

• Please ensure your shipping address is accurate at checkout
• We are not responsible for orders shipped to incorrect or incomplete addresses
• Contact us immediately if you notice any errors before processing

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Lost or Stolen Packages

• Contact us if your order is marked as delivered but not received
• We will work with the carrier to investigate and resolve the issue
• We always do our best to assist even after delivery confirmation

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Order Changes & Cancellations

• Orders can only be modified or canceled shortly after being placed
• Changes may not be possible once the order has been processed or shipped

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Contact Us

• Email: contact.houndpaaw@gmail.com
• Our support team responds within 24 hours